Simple, Honest Pricing
No subscriptions. No surprises. Only pay if fixed.
Get expert help through chat. Perfect for quick questions and step-by-step guidance.
- No remote access required
- Great for simple issues
- Fast responses
Most issues fixed in one session with phone support.
- Phone support
- Guided troubleshooting
- Great for common problems
We securely connect to your computer and fix it for you.
- Secure remote access
- Best for complex issues
- Quick Assist / Splashtop SOS
Only pay if fixed. No hidden fees. No subscriptions.
How we compare
A clearer, safer alternative to traditional tech support.
Which tier is right for me?
Answer a few quick questions to see our recommendation.
Based on your answers above.
Frequently Asked Questions
Do I really only pay if you fix it?
Yes. We authorize your card to reserve your spot, but you are only charged after the help session is completed and the issue is addressed.
What happens if you can’t fix my issue?
We void the authorization and you are not charged. We believe in fair, outcome-based support.
Is remote access safe?
Yes. We use trusted tools like Quick Assist and Splashtop SOS. You see everything and can end the session at any time.
Can you help my parents or grandparents?
Absolutely. We specialize in calm, patient support for seniors and non-technical users.
What if I’m not sure which option to choose?
Use the selector below or start with Chat Help. We’ll guide you and can upgrade to phone or remote if needed.
Set up the chat or call on their behalf and we will guide them calmly.
What our customers say
Real people, real fixes.
“They fixed my email and taught me what to click next time.”
Windows PC“Clear, professional, and I liked that I only paid when it was fixed.”
MacBook“Patient with my dad and solved his printer issue over chat.”
Retired teacher